CEO Today - Global Awards 2023

- 76 - CEO Today Global Awards 2023 - USA - We know that understanding technology isn’t enough – we must also deeply understand the industries in which our clients operate so that we can translate their business needs into opportunities for growth through digital transformation. short-staffed or have software developers that understand the technology but aren’t necessarily experts in the industry domain of their employer. To solve these issues, many of our customers will look to empower their developers via a curated self-service set of tools, capabilities, and processes that together will offer a frictionless experience and accelerate their teams’ delivery of value. We have built our own platform to support this, which we will launch very soon. Another critical investment area for us in 2023 continues to be building industryspecific platforms and technology solutions. We know that understanding technology isn’t enough – we must also deeply understand the industries in which our clients operate so that we can translate their business needs into opportunities for growth through digital transformation. Hexaware has built deep industry expertise over the years by focusing on serving specific industries and attracting and retaining people who know those industries inside and out. We will continue to leverage that expertise to build platforms and accelerators that serve specific needs. In the healthcare space alone, two examples immediately come to mind. The first is CarrotCube, our patient engagement platform that provides insight-driven care management for healthcare providers. The second example is an interactive, visual digital support tool we developed in our Netherlands development center for Europe’s largest comprehensive childhood cancer center, the Princess Maxima Center, to guide and support the families of paediatric cancer patients throughout the course of their treatment. By 2026, we expect enterprises that have adopted AI engineering practices to outperform their peers in the number of AI models and the time it takes to operationalize them by at least 25%. This is why we continue to invest in our unified AIOps platform, Tensai®. Tensai® offers a suite of products that provide 360-degree views at an organizational level and perform centralized AI engineering. We are also placing the spotlight on the metaverse as we firmly believe this is an area with a plethora of opportunities to build cutting-edge industry solutions. Our research tells us that by 2027, over 40% of organizations worldwide will be using a combination of Web3, spatial computing, and digital twins in metaverse-based projects aimed at increasing revenue. We are very proud to be part of the UNFUR digital fur fashion collection (NFTs) at the MET AMS 4-day festival, where the metaverse and reality come to meet. Every year, one hundred million animals are bred and killed to supply the fashion industry. The complete earnings of the collection auction are used to fight the fur industry worldwide. How do you measure your success? I believe we are successful when we achieve our goals in a way that is driven

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