CEO Today Global Awards 2024 - GHANA - - 49 - industry requirements and the associated technological complexity all ensure we must be in keeping with the trends, and we can survive these only with tailored innovation. The major focal areas of our innovation are acquisition of personnel skillsets, technological procedures, and equipment for quality services. Of the many success stories, we at Envaserv take delight in our ISO/IEC 17025:2015 accreditation acquired within the shortest timeframe on our first attempt. When the company took the decision to acquire the quality and competence certification, it had little knowledge of the detailed procedures and requirements but had rudimentary preparation for ISO/IEC 17025:2005. The company made an instant decision to go in for the new ISO/IEC 17025:2015 accreditation since companies would have three years to transition from the ISO/IEC 17025:2005 to ISO/IEC 17025:2015. Teamwork was at peak of display, and the company was able to meet all the requirements for the ISO/IEC 17025:2015 within just a week. We view the feat a major milestone against the backdrop of absolutely no experience and on first attempt. Furthermore, the company flawlessly executed a highprofile offshore marine benthic investigation in the deep sea ecosystem for an oil and gas company within time and budget to the admiration of not only the client but all the regulatory agencies. This feat ensured the company was invited as a resource to develop standard protocols for marine ecosystem environmental surveys and research. We take good delight in these achievements. Can you shed light on the company culture at Envaserv and your approach to team building and employee development? Corporate culture is essential if the vision and strategic plans are to be achieved. Envaserv’s corporate performance culture is centered on professionalism, high ethical standard, prompt service delivery and quality services. These principles are the foundation on which the company’s operational activities revolve. They are integrated in every facet of our operations, and effortlessly have become part of staff culture. The can-do spirit and no scope is beyond our capabilities put the staff on the edge to be abreast with industry technological progress/trends, as well as in-house innovations. Envaserv builds its teams based on our service portfolios, capacity requirements and amenability of individual to relevant in-house and other training regimes. Staff training is a requirement for building solid and competent teams, which is a priority focus aside being a requirement for regulatory compliance. How does Envaserv build and maintain strong relationships with its clients? What do you believe sets your approach apart in client engagements? One of the areas that ensured our rapid growth is our associations and interactions with our numerous clients. In fact, each client is treated specially as family. All our clients can get in touch with us at any time of the day, and in some cases for expert advice pro bono. We carry to the letter our mission of knowing our clients, know their needs and know how best to meet those needs within time and on budget, which has been our trump card. Due to this, we often understand and go beyond the project scope of our clients, thus providing outcome that do not only meet clients’ requirements but beyond the contract scope. These aside our prompt service delivery, high professionalism, ethical standard, and quality service, make Envaserv Research Consult unique. Looking forward, what are your aspirations for Envaserv? Are there new markets or areas of research the company is looking to explore? The company wishes to diversify and explore other service opportunities in the market and has begun with the needed infrastructure. The company believes there is more it can offer when it comes to ESG research and consultancy and a strong will to leverage on this to increase its service portfolios, notably expanding its agriculture research and testing in the construction industry, especially road construction. “Envaserv’s corporate performance culture is centered on professionalism, high ethical standard, prompt service delivery and quality services.”
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