CEO Today Global Awards 2024 - 46 - - GHANA - positive strong signals assure us that with enhanced commitment, tailored strategies, and innovations, Envaserv shall reach the expected crescendo. It needs stressing that it was tough at the onset, and strategic corporate direction was hazy but with continued improvement in overall quality standards, operational enhancements and strategic management, the company has been able to develop fair antidote and resilience to VUCA (Volatility, Uncertainties, Complexities and Ambiguities) situations in corporate business. Could you discuss some of the most significant challenges you’ve faced while leading Envaserv, and how you overcame them? What achievements are you most proud of? The challenges faced were numerous. However, the one that stood out was the drive of an ambitious entrepreneur without the needed resources to realize the dream. It’s now some sort of a cliche for any entrepreneur to bemoan funds as a hindrance to executing one’s vision, although it is a reality. Even though I knew from the onset the challenges associated with inadequate funds, I was more driven passionately by the imaginary inkling of an established world-class firm called Envaserv Research Consult providing suits of bespoke ESG services across industries. The preoccupation of this dream was positively strong and propelled me on than the issue of funds to crystallize the dream. The other daunting challenge that confronted us at the time was getting the right staff (human resource) with the requisite/adequate skillset, and capacity to outperform beyond clients’ scope and satisfaction. This was an issue since we needed to ensure quality and excellent client services. We overcame this through employing talents with the right working attitudes and trainability. With time, the nascent staff imbibed the established corporate culture of professionalism, high ethical standards, quality, and prompt service delivery, and were proficient/adept in handling tasks with minimum or no expert supervision. This in-house strategy did not only ensure surmounting the staff technical deficit/deficiencies but promoted parallel staff growth with the company enabling the easy alignment of corporate’s ethical and performance standards. The initial technical staff became nurturing pioneers and trained others that joined later. The strategy essentially ensured the alignment of skills and compartmentalization of services with the requisite manpower, which necessitated our provision of multidisciplinary services. Another challenge was getting the needed accreditation and certification for customer’s trust in our services and products, and to ensure we compete competently in the industry was a herculean task. We overcame this with the can-do spirit. In fact, the company largely outperformed in tasks/assignments deemed unconventional/first-time due to the professional commitment of the enthusiastic staff and the zeal to exceed client/customer satisfaction beyond expectation. Given your extensive experience, how do you see the industry trends evolving in the fields of environmental research and consultancy, and how is Envaserv adapting to these changes? The prospects in the field of environmental research and consultancy are brighter considering the global trends and will become more diverse, which will call for multiplicity of skillsets to accomplish tasks that will meet customer/ client satisfaction. In human’s quest to harness natural resources for socio-economic development, intended to enhance the quality of life, natural capital are often overexploited leading to myriad of environmental challenges and deterioration, which is counterproductive to the very telos of harnessing such resources. These happenings have put the global environment on an alert and have consequently led to increased regulatory measures intended to arrest natural resource deterioration. Sustainability is now an integral maze of corporate fabric and has enhanced commitments towards environmental stewardship. Environmental challenges and the urgent need for sustainability have further increased the mandate of Statutory Agencies and Regulators to ensure strict compliance. It thus stands to reason to predict that with such trends in the industry, requirements for environmental research and consultancy will be on the ascendency but will also require complex and integrated “Healthy staff and an excellent working environment translate into overall corporate health, which has been the cynosure of my leadership philosophy in ensuring growth.”
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