CEO Today Global Awards 2023 - USA - - 75 - You are a veteran of the IT industry with more than 25 years’ worth of experience. How did your prior roles and experiences prepare you to start leading Hexaware in 2014? I worked with HCL as a trainee shortly after college and rose to become the President of two different businesses, which accounted for almost half of HCL Tech’s business. I joined Hexaware as the CEO after nearly 20 years at HCL to build a great organization. Building a great organization is a journey that is never complete and one that takes a very long time. It has been more than eight years in this journey, and I fully expect to retire from Hexaware. We have more than tripled in size during this period. During my time working in the IT industry, I’ve gained extensive knowledge in technology and operations that I have leveraged to drive growth. However, the running thread through all these experiences, the true driver of growth, was that I had a great team supporting me just as I supported them. Can you tell us more about Hexaware’s strategy and how it serves to boost its clients’ growth? Our strategy is focused on empowering enterprises to realize their digital value. We accomplish this through four key services: Build, Transform, Run, and Optimize. Through our Build service, we design, build, and market humancentric digital products, platforms, and applications that create brand gravity for our customers. Through our Transform service, we help our customers achieve digital transformation at speed and scale. Our Run service enables our customers to enhance efficiency and lower costs across their IT landscape. And last but not least, our Optimize service drives business outcomes for our customers through process optimization. To achieve our vision of being the most loved digital transformation partner in the world, we must serve as a true partner in every aspect across the full spectrum of digital transformation. In simple terms, we want to boost our customers’ growth through creation of new revenue streams, significant IT cost savings, improved operational efficiency, increased productivity, reduced manual efforts, and unmatched user and customer experiences. Therefore, we have invested heavily in building platforms to accelerate our customers’ digital journey. Our platforms – like Tensai®, which enables unified, automation-driven IT Ops, and our comprehensive suite Amaze®, which accelerates cloud journey – are designed to help our customers embark on a seamless digital transformation journey that enables competitive agility and exponential growth. Is there anything that you can share with us about Hexaware’s projects for 2023? We have doubled down on platform engineering. With the global tech talent shortage, many of our customers are To achieve our vision of being the most loved digital transformation partner in the world, we must serve as a true partner in every aspect across the full spectrum of digital transformation.
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